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FAQs


Prestige Member Loyalty Program
How to register?
What is the benefits of registration?

Where to redeem your stamps?
How to update my profile?

Your Order
How much is the delivery Charges?
Where to find our brands?
How to return products?
How to contact fusioncosmetics?

 
How to register
To register, make any purchase from our brands and the beauty consultant will issue you an application form to be completed. Once completed, your new member card will be mailed to you within 3 weeks. You will be eligible for exclusive shopping offers, new product launches, special member parties and many more.
Alternatively, simply send in your full name, IC number, contact number, email address and mailing address to members@fusioncosmetics.com.sg and we will extend the membership to you as well.
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Benefits of registration
As a Prestige Member you will receive stamp for every $50nett purchase of our products. You can redeem accumlated stamps for free gifts ranging from special coffret sets to full size products.

  • 10% discount off regular priced items at The Beauty Shop @ 17 Eng Hoon Street, #01-05, all year round.
  • 25% discount off regular priced items The Beauty Shop @ 17 Eng Hoon Street, #01-05 on their birthday months.
  • new product news, shopping offers and helpful tips via email, SMS, direct mail and the Prestige Member bi-monthly newsletter.
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Where to redeem your stamps
You can visit any of our beauty consultants at the following stores to redeem your stamps. Simply bring your receipt as proof of purchase

  • Robinsons (Raffles City & Centrepoint)
  • John Little (Marina Square, Orchard, Plaza Singapura, Causewaypoint & Jurong Point)
  • BHG Bugis
  • Metro City Square
  • Watsons Ngee Ann City
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Update profile
You may inform our beauty consultant of the change in profile, contact Fusion Cosmetics office at 6278 8456  or email enquiries@fusionc.com
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Your Order

Delivery charges

Purchases above $100nett will have complimentary home delivery within 5 working days. A $10 delivery charge will be made for purchases below $100.
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Where to find our brands?
Our brands are available at all Robinsons, John Little, Watsons, Sa Sa, Unity, Guardian, BHG Bugis, Metro City Square
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Returns
If you are not satisfied with your purchase, please contact the respective store where the purchase was made to arrange for a return. The retail outlets usually will exchange the item for you if the product is undamaged and you bring the original receipt.
Should you encounter any difficulties, we will be happy to accept a return or exchange instead.
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Contact Information
Please send your feedback or product queries to enquiries@fusionc.com
Prestige Members can direct your queries to members@fusionc.com
Alternatively, you can contact the Fusion Cosmetics office at 6278 8456 for assistance.
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